1. When you picture a failure, you imagine you’ll fall a mile, but it’s only an inch -- an oops.
2. The best work feels like constructive play -- so it's the leader's job to make an environment where fun is not only possible, but probable.
3. A leader’s job is more about asking great questions than having great answers.
4. If a colleague is angry or upset it shows they care, and that caring is the pathway to the solution.
5. Shut up your monkey mind and listen. Being “in the zone” of a quiet, listening mind with others yields the richest conversations, insights, and outcomes.
6. Clean out your blind spots (at least annually) and what you don’t know is less likely to interfere with your leadership.
7. Delegation is about trusting someone with responsibility and verifying they are handling it responsibly.
8. Authenticity is a great leadership trait if you work on yourself enough that when people see the “real” you, they aren’t de-motivated.
9. It’s important for a leader to ask regularly, “What is my purpose?” and/or “What fires me up to do what I do?” and lead from the answer every day.
10. Leadership is the why, what, how and when of the present to the future. If you're talking about the past, you aren’t leading.