Leaders who see uncertainty as an opportunity give themselves a leg up on the competition. Significant time and effort are often wasted by those who want to convince themselves or others they have The Answer. But "I know" or "I'm certain" closes the door to new insight and learning -- both so critical to dynamic organizations. "I don't know," conversely, allows for discovery, innovation, improvements and achievement. In fact, the more you admit you don't know, the more you and your people will find novel ways to succeed. Relieve yourself of the pretense of certainty, grab that freedom, and take it for a test drive. Where will it lead? No one knows for sure, but you're likely to tap into answers that would otherwise remain hidden and inaccessible.
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