The heart is an amazing compass for what is important and true. When you listen to someone in a wholehearted way, you tap into a much broader spectrum of information. Rational thought and reason are fine, but only give you a black-and-white picture. Your heart adds color, helping you tune in, ask more insightful and skillful questions, gain deeper insight, and find more creative solutions. We all have a heart, and it's got a large influence on us, and, as leaders, on others—whether you bring it into the game, or ignore it / suppress it; in the end, it will have its say. I invite you to listen to others with a quiet mind and an open heart today.
Note: In January 2008, over 100 of these tips will appear in my new book: Beyond Effective: Practices in Self-aware Leadership. Click on the image of the book at the top of this blog to be notified by the publisher when it’s available.
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